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myBoelter Return Policy

Return Policy

You will be responsible for shipping fees on returns, unless myBoelter determined there was a shipping/picking error on our part. A minimum 25% restocking fee will be charged on all returned items, and we can not accept returns after 30 days from the ship date.

Please Note:

myBoelter cannot accept returns of certain items

  • Foodservice equipment from any non-commercial account
  • Closeout items 
  • Special order items such as furniture or equipment

myBoelter cannot issue a refund for the return of certain items

  • Any item that has obvious signs of use
  • Any item that is not in its original condition, is damaged, or has missing parts
  • Items returned without a Return Authorization Number

A Returned Authorization number (RA) must accompany all items sent to Boelter regardless of the reason for the return. Please email customerservice@myboelter.com for the return authorization. Please mark the outside of the package with the RA number so that we can give you proper credit. Any products which are returned to us without an RA will be assessed a non-RA fee of $20. All products to be returned must be shipped to:


Boelter Companies
4200 N. Port Washington Road
Glendale, WI 53212

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